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STORE POLICY

Terms of Use

These Terms of Use constitute a legally binding agreement made between you (“user” or “you”), whether personally or on behalf of an entity (“you”) and 20 Diamonds and Pearls ("20DP",“Company”, “we”, “us”, or “our”), concerning your access to and use of this website as well as any other platform, media channel, or mobile application related or connected thereto (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

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The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site.

Privacy and Safeguards

20 Diamonds and Pearl ("20DP",“Company”, “we”, “us”, or “our”) respects the privacy of our users (“user” or “you”) and collects, uses, and safeguards your information when you visit our website, including any other platform, media channel, or mobile application related or connected thereto (collectively, the “Site”). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE OR ACCESS THE SITE.

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We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Revised” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

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We may share information we have collected about you in certain limited situations with other third parties, partners, and affiliates as necessary to complete the processing of your order.

 

We may share your information as permitted or required by any applicable law, rule, or regulation. 

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Having accurate information about you permits us to provide you with a frictionless, efficient, and personalized experience. Specifically, we may use information collected about you via the Site to:

  • Email you regarding your account or order.

  • Fulfill and manage purchases, orders, payments, and other transactions related to the Site.

  • Increase the efficiency and operation of the Site.

  • Monitor and analyze usage and trends to improve your experience with the Site.

  • Notify you of updates to the Site.

  • Offer new products, services, and/or recommendations to you.

  • Perform other business activities as needed.

  • Request feedback and contact you about your use of the Site.

  • Resolve disputes and troubleshoot problems.

  • Respond to product and customer service requests.

  • Send you newsletters, promotions or other seasonal campaigns.

Wholesale Inquiries

If you are interested in wholesale or bulk orders (e.g. charter line, chapter anniversary), we provide a white glove service for unique and personalized items so that your organization or group looks great for your premiere events. To begin this process, you can complete the contact form or give us a call to start your project. 

 

Once you decide on the garment and customization, we will provide pricing and a proof of the final product. When the order information has been received, we will confirm order details before production starts. Once completed,  we can ship the items individually or to a single location (shipping estimates will vary depending on the number of locations).

Payment Methods
Payment Methods
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